06 Jul How Video Assessment Unlocks Online Coaching
An organization’s professional development opportunities have always played a role in attracting top talent and retaining employees, but they have become even more important to recent grads over the years. According to the National Association of Colleges and Employers’ (NACE) Class of 2017 Student Survey Report, college students valued opportunities to develop their skills over all other factors as they considered jobs. Studies like these have made employers revisit what professional development opportunities they offer and how to best develop their workforce.
Whether organizations hire outside help or upskill employees themselves, this process requires significant time and resources. It’s nearly impossible for coaches to meet with every employee face-to-face to deliver instruction and feedback. Despite the need, many companies haven’t found a scalable solution for this issue. Video assessment platforms have the power to change that narrative because they give employees more control over their own learning. Here are four ways video assessment unlocks online coaching.
Synchronous & Asynchronous Video
The best video assessment platforms enable employees to learn on their own time because they leverage synchronous and asynchronous video technology. Synchronous video technology lets employees meet face-to-face with their peers or coaches for additional instruction, collaborative learning exercises, and soft skill development. These real-time interactions also help coaches build meaningful relationships with each individual.
Asynchronous video allows employees to learn at any time and from anywhere. This technology also give coaches flexibility in terms of how they deliver feedback to each individual. For example, since coaches aren’t meeting with employees in real-time, they can review every video submission all at once, at different times, or even multiple times to make sure they didn’t miss anything.
Depending on the platform coaches use, video assessment solutions give them multiple ways to put their content into a real-world context. The most effective experiential exercises typically ask employees to complete a task, demonstrate a skill, or articulate their knowledge in a meaningful way. Having individuals show what they know rather than regurgitate information they’ve read gives coaches a better idea of their overall comprehension level.
Once employees complete an experiential exercise, they can receive personalized feedback from their coach and peers. The best video assessment platforms give coaches tools to link their comments to specific examples, or moments in time, within the video. Providing detailed feedback helps employees recognize their strengths and weaknesses and gives coaches a way to identify direct evidence of competency.
Post-submission examples are a great way to keep employees engaged and promote self-assessment after they complete an experiential exercise. These videos are typically best-in-class examples that show individuals what “good looks like.” Watching these video post-submission helps employees make connections to their own content and improve on their future performance.
Bongo is a video assessment platform that helps organizations and business coaches focus on one-on-one development as they deliver continuous coaching to multiple employees. To learn more about Bongo’s video workflows and how they can streamline the coaching process, visit our website.